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We have multiple options for getting in touch with our support team.

Contact Us by Email

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Contact Us by Phone

For inquiries related to product usage, ingredients, product complaints or issues as well as company information, corporate sponsorships, donations, and policies please call: 1-800-225-9411 Monday to Friday (9AM - 5:30PM EST).

For inquiries related to online shopping, orders, billing, shipping, website navigation, general product information, bulk purchase & resale, and offers & promotions, please call: 1-800-225-9411 Monday to Friday (9AM - 5:30PM EST).

If you have a medical emergency or if you need specific medical advice, you should contact your primary healthcare provider, poison control center, or your local emergency room.

Our Mailing Address

Mailing Address

Neostrata Company, Inc.
Exuviance Customer Service
located at 1 Kenvue Way
Summit, NJ 07901
1.800.225.9411